We are ICAP.

WE ARE IOWANS.

Megan Hirst, Program Director

Todd Christianson, Risk Consultant, Property Valuations and Fleet Safety

Kasi Koehler, System Development Liaison

Alec Moore, Underwriter

Janis Hochreiter, Senior Risk Consultant

Tim Butler, Senior Underwriter

Joni Biggart, Executive Assistant

Adam Hudak, Underwriter

Kim Rasko, Underwriter

Bonnie Gibson, Underwriting Assistant

Tonia Hartman, Administrative Assistant

Amy Miner
Director of Claim Operations

amy@icapiowa.com

Marjie Akers
Senior Administrative Assistant

marjie@icapiowa.com

Melanie Jacobsen
Claims Examiner

mjacobsen@icapiowa.com

Mark Mazzoni
Claims Examiner

mmazzoni@icapiowa.com

Claims

Aaron Scharmota
Claims Team Lead

aaron@icapiowa.com

Lori Crittenden
Litigation Consultant

lori@icapiowa.com

Leo Nevels
Claims Examiner

leo@icapiowa.com

Katy Matthews
Claims Examiner

kmatthews@icapiowa.com

Tonia Sherman
Multi-Line Specialist | Team Lead

tonia@icapiowa.com

Marshall Orsini
Litigation Specialist

morsini@icapiowa.com

Jeanette Fish
Claims Examiner

jfish@icapiowa.com

Doug Smagur
Claims Examiner

dsmagur@icapiowa.com

Bernie Bachette
Claims Examiner

bbachette@icapiowa.com

Providers

ICAP utilizes a wide array of experienced providers to help ensure its members receive the quality service they deserve. Among these providers are:

Bilbrey Insurance Services, Inc. (BISI)

KPMG

Public Entity Risk Services of Iowa (PERSI)

Ahlers & Cooney

Sedgwick

Demotech, Inc.

Crowe, LLP

The group photo shown above was taken the summer of 2023; it does not reflect the current ICAP team.