We are ICAP.

WE ARE IOWANS.

Kasi Koehler, Program Director

Tim Butler, Senior Underwriter

Megan Hirst, Communications Director

Joni Biggart, Executive Assistant

Charlotte Miller, Underwriting Director

Alec Moore, Underwriter

Todd Christianson, Risk Control Field Manager

Colette Klier, Senior Manager - IT Risk Control

Tonia Hartman, Staff Accountant

Kim Rasko

Adam Hudak, Underwriter

Lindsay Gomez, Risk Control Specialist

Brian Courtney, LE Risk Control Specialist

Bonnie Gibson, Underwriting Assistant

Cruise Davis, Risk Control Specialist

Janis Hochreiter, Senior Risk Control Specialist

David Balog, IT Risk Control Specialist

Amy Miner
Director of Claim Operations

amy@icapiowa.com | 515-727-1594

Tonia Sherman
Claims Examiner

tonia@icapiowa.com | 515-251-1726

Carey Miller
Claims Representative

carey@icapiowa.com | 515-727-1590

Marshall Orsini
Litigation Specialist

515-698-8938

Philip Bitzes
Property Claims Examiner

515-650-8410

Claims

Aaron Scharmota
Assistant Manager, Claim Operations

aaron@icapiowa.com | 515-727-1591

Lori Crittenden
Litigation Consultant

lori@icapiowa.com | 515-251-1728

Brenda Snyder
Claims Examiner

brenda@icapiowa.com | 515-727-1595

Thomas Sundvold
Complex Claims Advisor

515-251-1727

Leo Nevels
Claims Examiner

leo@icapiowa.com | 515-639-3117

John Mullarkey
Claims Team Lead

john@icapiowa.com | 515-727-1596

Johanna Beason
Claims Representative

johanna@icapiowa.com | 515-251-1729

Jeanette Fish
Claims Examiner

jfish@icapiowa.com | 515-727-1586

Nancy Muetzel
Claims Examiner

nmuetzel@icapiowa.com | 515-251-1731

Marjie Akers
Senior Administrative Assistant

marjie@icapiowa.com | 515-727-1593

Melanie Jacobsen
Claims Examiner

mjacobsen@icapiowa.com | 515-650-6473

John Wilson
Claims Examiner

jwilson@icapiowa.com | 515-236-5620

Katy Matthews
Claims Examiner

kmatthews@icapiowa.com | 515-650-8419

Providers

ICAP utilizes a wide array of experienced providers to help ensure its members receive the quality service they deserve. Among these providers are:

Bilbrey Insurance Services, Inc. (BISI)

KPMG

Public Entity Risk Services of Iowa (PERSI)

Ahlers & Cooney

Sedgwick

Demotech, Inc.

Crowe, LLP